As a designer, my goal is to communicate trust through good design decisions and improve user-influenced digital experiences with diverse, multidisciplinary teams. The power of listening tours and unleashing Stakeholder insights (2023 Article) the Productive SRE: Service Catalog meets contemporary alignment, by Design (2022 Article) TradingTicket Platform, Growth and Design Marketplace Growth, by Content Marketing Understanding data, and putting ChatOps to work in the Marketplace Designing a Frictionless Healthcare Onboarding Experience Light & Noise, Rebrand Communications at CUNY, and Community Let’s work together